1. Who we are
CloseRelay is a product operated by Balaur Tech. If you have privacy questions, contact us at [your email address].
2. Information we collect
We may collect the following categories of information:
- Contact details such as name, work email, and company name
- Demo request information and other details you submit through forms
- Technical data such as browser type, device information, and site usage logs
- Business workflow information if you become a customer or pilot user
3. How we use information
- To respond to demo requests and inquiries
- To operate, improve, and secure CloseRelay
- To communicate about pilot access, product updates, and support
- To comply with legal obligations
4. How we share information
We do not sell personal information. We may share information with service providers, hosting providers, analytics tools, and legal authorities when necessary to operate the service or comply with law.
5. Data retention
We retain information for as long as reasonably necessary to provide services, operate the business, comply with legal obligations, and resolve disputes.
6. Security
We use reasonable administrative, technical, and organizational measures to protect information. No system can be guaranteed completely secure.
7. Your choices
Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information. Contact us at [your email address] to make a request.
8. Updates to this policy
We may update this privacy policy from time to time. The latest version will be posted on this page with an updated effective date.
9. Effective date
[Add effective date]